FAQ

SIGN UP & MEMBERSHIP

How do I sign up?

Just simply visit us at Jingled.ca, Pick or build your package, enter your address and payment information.

 Do I get locked-up in a contract?

Absolutely not. There will be no commitment. You can skip a month or even cancel your subscription at any time.

 Am I eligible for AIR MILES© REWARD PROGRAM?

Beverage purchased through Jingled.ca is not eligible for AIR MILES Reward Miles.

 

PACKAGE SELECTION & ORDERS

What does the package price comprise of?

The monthly fee is inclusive of the LCBO sale price, membership / subscription fees, handling and delivery fees plus applicable taxes. As a registered alcohol delivery business in Ontario, jingled.ca sells alcoholic beverages at exact same price as liquor stores (or the average of different stores).  

How can I upgrade or downgrade my package?

You can easily change your package or preferences in your "My Account" page..

When should I expect to receive my package?

We will notify you about the scheduled delivery date at least two weeks in advance (except the first package). You can confirm the delivery or propose an alternative.

 

What is the difference between Standard, Premium and Deluxe collections?

The standard packages consists of the most affordable beverages while Premium and Deluxe offers higher end products. 

Can I request a specific brand to be included in my package?

Absolutely. Leave us a comment/instruction at checkout and we will do our best to provide your choice of drinks (as long as it belongs to the same tier).

What if I dislike the selection?

We try our best to understand your preferences in the process of sign up. We make sure you’ll have a better experience on your next package based on the feedback we’re getting from you.

Can I cancel an order?

Once your order is fulfilled, it cannot be cancelled or refunded. All sales are final. However, we do our best to accommodate you in special occasions. 

 

DELIVERY

How does the delivery work?

Packages must be delivered to a person who is at least 19 years old. The driver might ask for a government issued ID in some cases.

Deliveries can only be made during LCBO hours of operation on the day of your delivery.

What if I miss the delivery?

Don’t worry. We will reship your package for a fee (9.95 CAD + tax). As Jingled.ca cannot stock alcoholic drinks, a restocking fee of 12.95 CAD + Tax might apply in case delivery needs to be postponed.

 

 

 

 How can I dispose the bottles and cans?

We can collect all empty bottles and cans on your next delivery date, free of charge.